Unified omnichannel customer engagement platform for sales & support

Be reachable always; Provide instant responses to inquiries, speed up resolution time, automate services on Webchat, WhatsApp, Facebook Messenger, Instagram DM, In-App, eBanqo Chat and improve customer satisfaction.

Powering millions of conversations via AI for businesses of all sizes

Grow your business one message at a time

90%

of customers want instant responses

85%

of customers prefer chats to emails or calls

30%

of customers service costs saved

3X

greater customer satisfaction

Automate responses to inquiries and FAQs

Deploy an AI-chatbot to respond to questions, reducing your support team’s workload and boosting your response time.

Chat with customers on your website and social media channels they love

Extend live chat services beyond your website. Chat with customers in real-time across several messaging apps, making support more convenient than ever.

AI-powered customer support = lifelong customers

Allow customers to self-serve, purchase goods or services and resolve issues on their own without contacting you.

Send messages to customers where they are

Send broadcast messages like announcements, updates and offers to several messaging apps. Leverage our powerful targeting features to send messages to customer groups that’re likely to convert.

Customized customer engagement OS for resolving issues faster

An omnichannel customer engagement platform for automated customer support and business services automation.

Easy set up

Set up your chatbot and connect your messaging channels in minutes. Our platform is easy and intuitive to use.

Knowledge base

Add an unlimited number of questions and answers to the Knowledge base, automating answers to simple and repetitive questions.

Integrations

Connect eBanqo messenger to your existing backend systems like CRM, help desks, email and other business tools you use and love.

Unlimited agent seats

Enjoy an unlimited number of support agents regardless of your payment plan, making it possible to provide superb live chat assistance at a lower cost.

Mobile app

Manage customer interactions anywhere, any time. Chat with customers, attend to your support queue and resolve customer issues from our mobile app.

Reports

Track your most important metrics to get a complete view of how customers are interacting with you, leveraging these insights to make better business decisions.

Widget customization

Make the chat widget blend in with the look and feel of your brand. Modify the chat widget colour, texts and agent photos.

File sharing

Send and receive images, audios, documents, and videos from eBanqo messenger to other messaging apps.

Natural language processing (NLP)

eBanqo uses NLP to understand and act on customers’ requests regardless of how it’s phrased.

Integrate your CRM with our omnichannel API

Experience unparalleled efficiency by connecting our robust platform with your favorite tools.

Here's why customers trust our customer engagement OS

"If you are a business owner and you're looking for a platform that seamlessly can manage your channels, your social media platforms or your messages, having everything come in to one single place where you can easily manage, using eBanqo is a no-brainer"

• IT Manager, Knutsford Express

"We have had Zero complaints since we moved to eBanqo, even the migration was seamless"

• Head of Digital, Accion Microfinance Bank

Transform your customers to lifelong fans via omnichannel messaging

Start growing today with our conversational AI for businesses.